THE ROLE:
We’re seeking to recruit an experienced Sales Team Manager to head up a growing Sales team.
YOU’LL BE RESPONSIBLE FOR:
Bryt Energy is one of the fastest growing I&C suppliers in the industry, which is largely due to our passionate and forwarding thinking sales team.
In this role you will be responsible for the total net margin growth, through third party Intermediates (TPIs) and direct. As the Sales Team Manager of the Mid-Market team, you will be responsible for managing an effective sales process for new business and renewals.
You will be expected to help us achieve our ambitious growth plans by motivating and leading the team in optimising the relationship of existing TPIs. This role is an external and internal facing role, attending events and customer/prospect/TPI meetings, but also collaborating with internal stakeholders. You will be required to develop and implement all associated reporting requirements to be able to provide bespoke KPI management to all agreed stakeholders. This should include internal and external reporting to be able to show the work volumes and sales activity, proactive identification and proposed remedies for any issues, and market insight. At Bryt Energy we are hands on in our management approach, so the right candidate will be someone who provides strong leadership, can define and implement the organisational strategy, but can also work at the operational level to support and inspire the team.
We are looking for someone who is excited by our ambitious growth plans, so a naturally driven, self-motivated person is essential.
WHAT YOU’LL BE DOING:
- Ultimately responsible for each Mid-Market Account Manager achieving their annual sales margin target. Responsible for achieving the overall Mid-market Sales target.
- Produce a considered sales plan for the Mid-Market team to ensure the overall annual sales target is met and growth stays in line with the long-term business plan. This should include any required resource and be supported by a detailed ‘bottom-up’ sales forecast.
- Maintain and report key sales metrics and KPIs against plan and manage the team’s sales performance in line with the company growth targets. Including analysis and meaningful insight to identify market trends, strengths, opportunities, threats, and weaknesses.
- Provide continuous insight to the business on our fees (REGOs, Account Manegement fees, credit), our product, and reasons we won/lost opportunities. Continuously monitor the ‘decline to quote reasons’ (credit, COT risk, poor data, onsite generation), analyse the impact it has on our sales pipeline, and where appropriate highlight this to the business.
- To ensure insight is accurate, support the implementation of CRM system improvements, build SOPs for processes, embed new processes and create KPI reporting to highlight missing information and process errors.
- Guide and support the team with the end-to-end sales journey. Including TPI business development, pipeline management, qualifying opportunities, negotiations, and feedback.
- Responsible for ensuring the team collate all the information required to successfully onboard new customers.
- Support the team in managing their customer energy usage forecasts and breaches of volume tolerance. Liaising with Statkraft, Commercial and the customer to limit financial exposure, whilst maintaining external relationships.
- Management responsibilities for all employees within the Mid-Market team. Including recruitment, employee development, team performance and wellbeing, full compliance with all company HR policies and employment legislation.
- Proactively forward planning of workload, optimising existing resource, and highlighting the need for additional resource when required with an informative business case.
- Work closely with the other Sales Team Managers to ensure both teams are aligned to a common strategy and have an effective working relationship.
- Cooperate with the Quoting Workstream Managers to ensure the flexible tender response process runs smoothly and quickly, identifying and resolving any issues.
- Collaborate with the Marketing Manager on events and campaigns that will be delivered through the sales team. Provide market insight and feedback to support future campaigns and collateral.
THE IDEAL CANDIDATE:
- Previous B2B I&C sales experience is a mandatory requirement.
- Previous team management experience is desirable. Awareness of core HR legislation and practical experience of working within these HR areas whilst managing a team.
- A comprehensive knowledge of energy supply products, such as commodity and non-commodity charges.
- Ability to map and optimise a sales process, identifying key sales objections and how to overcome them. Including a strong ability to analyse data and present statistical information effectively.
- A real desire to coach and inspire a team to achieve their sales targets, develop as individuals and grow the team.
- Be a confident and clear communicator to internal stakeholders at all levels to achieve desired results with strong teamwork being maintained.
- Flexible hands-on and structured approach, and with high personal integrity.
- Experience of working in the UK electricity supply industry.
- Strong Microsoft skills in PowerPoint, Excel and Word to produce presentations, documents and reports as required.
THINK YOU’VE GOT WHAT IT TAKES?
Contact us at careers@brytenergy.co.uk.